Uber’s audio recording safety feature is coming to the US

has extra safety options for the platform. The company already permits drivers and passengers in 14 nations to report the audio of their rides, and now the feature is coming to the US. It will pilot audio recordings in three US cities beginning later this month.

Before they get in a automotive, riders will see in the Uber app whether or not their driver has opted into — you’ll be able to cancel the journey if you do not need to be recorded. You can seize audio by tapping the protect button on the app’s map display and selecting the Record Audio possibility. Everyone can report particular person journeys, and drivers have the alternative to depart the feature on the whole time they’re out there for rides.

Although the recordings are saved on riders’ and drivers’ units, they will not have the opportunity to pay attention to them. The recordings are encrypted and Uber says it might probably’t entry them except a driver or rider submits a safety report with an hooked up audio file. A safety agent can decrypt and pay attention to the recording once they review the report, after which take applicable motion if needed.

Uber in Latin America two years in the past. It says virtually 70 % of drivers and riders surveyed in Rio de Janeiro felt safer when utilizing it.

In addition, Uber plans to remind riders to buckle up with audible seat belt alerts at the begin of a visit. The driver’s cellphone will present the audio reminder and the rider will see a notification on their very own gadget. Uber says it should roll out the feature throughout the US in early 2022.

On high of that, Uber has upgraded its RideCheck feature, which and makes use of GPS and sensors in the driver’s cellphone to detect doable crashes and abnormally lengthy stops. The feature can now establish when a visit unexpectedly goes on a unique route or ends earlier than the vacation spot the rider entered into the app.

If RideCheck flags a doable drawback, Uber will ask the rider and driver if all the pieces is so as through a notification. If not, they will faucet the or report the drawback to Uber.

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